We work with insurance companies to make therapy more accessible.
High-quality therapy can be expensive. Our mission is to make it accessible to more people by working with insurance companies to either (1) cover mental health services in-network or (2) take care of the reimbursement paperwork for those clients who are out-of-network.
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We are currently in-network with Aetna and plans administered by Aetna. Co-pays and deductibles for our services depend on your specific plan.
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Being Out-Of-Network means that MindWell does not have an agreement in place with your insurance company to accept your plan. Because of this, you are responsible for the full cost of each session.
As a courtesy, we will submit claims to your insurance. Your insurance will process the claim using your out-of-network benefits and send any reimbursement due directly to you.
We can also provide SuperBills for those who prefer to submit claims themselves.
Our Costs:
Individual Therapy: $175/session
Couples Therapy: $175/session
Group Therapy: $65/session
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MindWell is an opt-out provider for Medicare and Medicaid, this means that we do not participate with any Medicare, Medicaid, or Medicaid managed plans. If you have Medicare, Medicaid, or a Medicaid Managed insurance plan, you will need to pay for your sessions directly to MindWell.
Since we don’t accept these insurances, neither you nor MindWell can submit claims to your insurance company for reimbursement. Instead, you are responsible for covering the full session cost out-of-pocket. Members of such plans must sign a self-pay agreement prior to engaging in services.
What Does This All Mean?
MindWell is “in-network” with Aetna Commercial*. This means that most Aetna clients will typically just pay a co-pay when they seek care with us. Co-pays and deductibles for our services range based on your coverage.
MindWell is “out-of-network” for all other insurance companies. This means that if you do not have Aetna insurance, we submit claims to your insurance provider on your behalf to get this money easily reimbursed to you.
MindWell is continuously working to become an in-network provider with new insurance carriers.
*MindWell is not in network with Aetna Medicaid or Medicare
Frequently Asked Questions
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No, unfortunately, MindWell does not currently accept Medicare or Medicaid plans. Clients with these insurance plans are responsible for the full session fees on a self-pay basis.
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We’ll take your payment information when you book your first appointment. You’ll be billed at the close of your appointment, and it may take 1-2 business days for the charge to show up on your statement. We accept all major credit/debit cards — even some HSA and FSA accounts.
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Flexible spending accounts (FSA) and health savings accounts (HSA) are like personal savings accounts for medical expenses. The funds in these accounts are deposited on a pre-tax basis and can be applied to our services. We recommend that you research your specific plan to best understand how to utilize it for services with MindWell.
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Following your appointment, we’ll complete and submit a claim to your insurance provider. Once processed, any reimbursement due back to you will be sent to you from the insurance directly. If you need to request a superbill, please contact Billing@mindwellcenter.com.
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Many insurance plans reimburse coverage for virtual therapy sessions. To verify your coverage, reach out to your insurance company.
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Some companies have monthly stipends as part of employee well-being initiatives. You can dedicate those dollars to mental health (i.e., therapy with us). Check with your company’s HR office for more information.
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To best verify your new benefits please send copies of the front and back of your new insurance card to our billing team at Billing@mindwellcenter.com.
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