We work with insurance companies to make therapy more accessible.

High-quality therapy can be expensive. Our mission is to make it accessible to more people by working with insurance companies to either (1) cover mental health services in-network or (2) take care of the reimbursement paperwork for those clients who are out-of-network. Approximately 60% of our clients only pay a co-pay.

 
 

  • We are currently in-network with Aetna employer-sponsored and Aetna student health insurance plans. Co-pays and deductibles for our services range based on your coverage. *MindWell is not in network with Aetna Medicaid or Medicare

  • Usually, you can get 50% - 80% of your care paid for if your out-of-network benefits apply.

    As a courtesy, we complete and submit the insurance claim on your behalf after each session to help you get this money easily reimbursed.

    Our Costs:

    Individual Therapy: $165/session

    Couples Therapy: $165/session

    Group Therapy: $75/session

    Good Faith Estimate Notice

  • Medicare & Medicaid

    MindWell is an opt-out provider for Medicare, Medicare Advantage, Medicaid Managed Care, and Medicaid plans. This includes NYS Child Health Plus, Vermont Green Mountain Care, and Vermont Dr. Dynasaur, and applies to those with Medicare as a secondary insurance.

    Clients with these insurance plans are responsible for the full session fees on a self-pay basis. Due to federal Centers for Medicare and Medicaid Services regulations, neither the client nor MindWell can submit claims for MindWell services to these insurances for reimbursement. A self-pay contract must be signed prior to engaging in services.

 
 
 

What Does This All Mean?

MindWell is “in-network” with Aetna Commercial*. This means that most Aetna clients will typically just pay a co-pay when they seek care with us. Co-pays and deductibles for our services range based on your coverage.

MindWell is “out-of-network” for all other insurance companies. This means that if you do not have Aetna insurance, we submit claims to your insurance provider on your behalf to get this money easily reimbursed to you.

MindWell is continuously working to become an in-network provider with new insurance carriers.

*MindWell is not in network with Aetna Medicaid or Medicare

 
 

Frequently Asked Questions

  • No, unfortunately, MindWell does not currently accept Medicare or Medicaid plans. Clients with these insurance plans are responsible for the full session fees on a self-pay basis.

  • We’ll take your payment information when you book your first appointment. You’ll be billed at the close of your appointment, and it may take 1-2 business days for the charge to show up on your statement. We accept all major credit/debit cards — even some HSA and FSA accounts.

  • Flexible spending accounts (FSA) and health savings accounts (HSA) are like personal savings accounts for medical expenses. The funds in these accounts are deposited on a pre-tax basis and can be applied to our services. We recommend that you research your specific plan to best understand how to utilize it for services with MindWell.

  • Following your appointment, we’ll complete and submit a claim to your insurance provider. Once processed, your insurance provider will send you the reimbursement check for the appointment. If you need to request a superbill, please contact support@mindwellcenter.com.

  • Many insurance plans are offering coverage for in per telehealth, including virtual therapy sessions. To verify your coverage, reach out to your insurance company.

  • Some companies have monthly stipends as part of employee well-being initiatives. You can dedicate those dollars to mental health (i.e., therapy with us). Check with your company’s HR office for more information.

  • Please connect with us so we can verify your new benefits. Our support email is support@mindwellcenter.com.

 
 

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